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Happy Tuesday Morning!
Last week I emailed seeking examples of Customer Service Satisfaction Surveys. Through a referral from Renata (Thanks, Renata), I contacted the Town of Manchester. Following is a link to an electronic survey Manchester includes in decision letters mailed to Planning & Zoning Commission and Zoning Board of Appeals applicants. https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bit.ly%2FToMplanning&data=05%7C01%7C%7C208cd113114d456fb2f608da488e504d%7C17f1a87e2a254eaab9df9d439034b080%7C0%7C0%7C637902073326273604%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=lUbb36IEfOsAqNTqhJRP9Vs%2FDFPOuNvrwV3fSCzZHhU%3D&reserved=0.
Hope to see you at today's CEDAS BP Awards event.
Very best regards,
Lisa
Lisa M. Houlihan, AICP, CZEO
Ellington Town Planner
PO Box 187 / 55 Main Street / Ellington, CT 06029
Phone: 860-870-3120 / Fax: 860-870-3122
Website: https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ellington-ct.gov%2F&data=05%7C01%7C%7C208cd113114d456fb2f608da488e504d%7C17f1a87e2a254eaab9df9d439034b080%7C0%7C0%7C637902073326273604%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=iVVDxxT8CCDf1gSEx4espZgNWGzsH%2BBk0cS%2Ft5nq5rM%3D&reserved=0 Email: [log in to unmask]
-----Original Message-----
From: Econdev-L <[log in to unmask]> On Behalf Of Lisa Houlihan
Sent: Thursday, June 2, 2022 9:15 AM
To: [log in to unmask]
Subject: Customer Service Satisfaction Survey
Good morning!
Do any of your communities have a customer service satisfaction survey that you provide to applicants after applying to local land use boards that you can share?
Thank you in advance for your time and consideration!
Very best regards,
Lisa
Lisa M. Houlihan, AICP, CZEO
Ellington Town Planner
PO Box 187 / 55 Main Street / Ellington, CT 06029
Phone: 860-870-3120 / Fax: 860-870-3122
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