He is running IE10 and I’m running Flex Viewer 3.5.

The flash file that would not be cleared was related to the eSearch Widget fixed datagrid swf file because Mr. Sheitlin does not intend it to be used in the app builder, only the API. I did get it to work, but it does not automatically overwrite that swf file, so I have to manually copy it over. On the last update, I forgot to manually copy it over, but had no idea that it would cause an issue like this (combined with whatever browser setting on the client computer). A few people responded with some browser setting suggestions if the issue creeps up again. IT decided to go nuclear in this case and I took the blame.

But good guess, Meg. We actually tried that suggestion and found that after re-routing the encryptions, the wheel jammed and the hamsters went on strike and clogged up the plasma conduits. They were breeding like tribbles in there and we had to bribe them with leftover cranberry sauce. Strange that with all this technology, at the end of the day, you still have to rely on humans hamsters.

Nick

Scott Sharlow

-------- Original message --------
From: Meghan McGaffin
Date:11/23/2013 9:17 AM (GMT-05:00)
To: [log in to unmask]
Subject: Re: [CTGIS-L] Flex Viewer App Puzzler

Since I'm spamming you guys today anyway, and since it's Friday and you don't care, I wanted to throw out a little story of what happened when I did a recent update to a Flex App. I've been unable to explain what happened or what really fixed the issue.

 

I published an update which seemed to have no problems to the server, copying it over to the IIS flexviewers folder. I don't know if one of our users (let's call him Frank) was logged on at the time or not, but Frank had a permanent issue after this.

 

He could not see the new site, but only the old one, which was gone off the server, and no longer existed anywhere. Refreshing the page, restarting the browser, clearing his cache, wiping his temp files, restarting his computer, etc. did nothing.

 

I logged in as myself on his computer and it was working OK, so it was somehow related to his windows domain account - he just kept seeing the old site that wasn't there. And the old site had a problem, so it had limited functionality that he needed.

 

IT came in and wiped out his profile, which cleared something and the next time he went to the flex site on our intranet, it worked OK. But, his profile was wiped, all his recent documents, remembered contacts in Outlook, etc., everything that goes along with the profile got nuked with it. So, I got the heat for that. But neither I nor IT can explain why or how this happened, or even what wiping the profile really did to fix the issue.

 

Any explanations? The correct answer will win you my undying appreciation.

 

Nicholas A. McNamara, GISP

GIS Coordinator

South Norwalk Electric and Water

Phone: (203) 866-4446 ext. 2035

Fax:       (203) 854-0609

 

 

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