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I will second what Simon has said. You need to enable and configure the pop up window in ArcGIS Online for the layer in question. You can actually do this in ArcMap before you publish to ArcGIS Server under the layer properties. That setting is supposed to carry over when you publish as a service to Server or AGOL. Tripp Corbin, MCP, CFM, GISP | Chief Executive Officer <http://www.egisassociates.com/> eGIS Associates, Inc. [log in to unmask] <mailto:[log in to unmask]> | www.egisassociates.com 678-710-9710 ext 21 | 866-304-3864 Fax Esri Certified Trainer | Esri Certified Desktop Associate | Esri Certified Enterprise System Design Associate From: Northeast Arc Users Group [mailto:[log in to unmask]] On Behalf Of Simon Ross Sent: Thursday, November 6, 2014 12:02 PM To: [log in to unmask] Subject: Re: AGO/AGS question Michael, Sounds like you have a dynamic map service here. Within AGO or any other webmap you need to have an identify tool to do a true ArcGIS desktop style identify. I don't believe this exists with any of the available application templates. The workaround is to enable popups which you do at webmap creation stage. Select the dropdown for each layer and click enable popups. It will respect field visibility and aliases defined in ArcMap but can also be customized. Unfortunately at present you need to enable popups manually for each layer. You'll also run into issues when you add new layers into the service as it screws around with the layer references but it does work! Hope that answers your question Simon Simon Ross Principal Consultant Data Management, Modeling and Visualization Group +1 617 646 7892 (direct) +1 617 646 7800 (office) +1 857 294 1400 (mobile) <mailto:[log in to unmask]> [log in to unmask] www.erm.com | Delivering sustainable solutions in a more competitive world From: Northeast Arc Users Group [mailto:[log in to unmask]] On Behalf Of Smith, Michael Sent: Thursday, November 06, 2014 11:58 AM To: [log in to unmask] <mailto:[log in to unmask]> Subject: AGO/AGS question I'm going to interrupt philosophical debate here with an actual GIS question. So I have a map service in ArcGIS Server, got it just the way I want it, and I create a map in ArcGIS Online. The problem is that if I'm in ArcMap consuming the service, I can use 'Identify' and see the attributes for all the features. In ArcGIS Online that same service does not seem to have that ability. At least I can't see how to get it. ArcGIS Server 10.2.1 on Windows 2008 R2 Standard 64-bit machine. ArcGIS Desktop 10.2.2 on Win7 enterprise, 64-bit machine. ArcGIS Online for Organizations. =============================== Michael Smith MS GISP State GIS Manager, Maine Office of GIS State of Maine, Office of Information Technology michael.smith _at_ maine.gov 207-215-5530 Board Member, Maine GeoLibrary Education Chair, Maine GIS Users Group State Rep, National States Geographic Information Council State House Station 145 51 Commerce Drive Augusta, ME 04333-0145 69o 47' 58.9"W 44o 21' 54.8"N ------------------------------------------------------------------------- This list (NEARC-L) is an unmoderated discussion list for all NEARC Users. If you no longer wish to receive e-mail from this list, you can remove yourself by going to http://listserv.uconn.edu/nearc-l.html. _____ This electronic mail message may contain information which is (a) LEGALLY PRIVILEGED, PROPRIETARY IN NATURE, OR OTHERWISE PROTECTED BY LAW FROM DISCLOSURE, and (b) intended only for the use of the Addressee (s) names herein. If you are not the Addressee(s), or the person responsible for delivering this to the Addressee (s), you are hereby notified that reading, copying, or distributing this message is prohibited. If you have received this electronic mail message in error, please contact us immediately at (617) 646-7800 and take the steps necessary to delete the message completely from your computer system. Thank you, Please visit ERM's web site: http://www.erm.com ------------------------------------------------------------------------- This list (NEARC-L) is an unmoderated discussion list for all NEARC Users. If you no longer wish to receive e-mail from this list, you can remove yourself by going to http://listserv.uconn.edu/nearc-l.html. ------------------------------------------------------------------------- This list (NEARC-L) is an unmoderated discussion list for all NEARC Users. If you no longer wish to receive e-mail from this list, you can remove yourself by going to http://listserv.uconn.edu/nearc-l.html.