Good morning,
Thank you all for your help with this yesterday (Kate, Aaron, Michael and Tripp). I really appreciated your responses.
In case anyone else encounters a similar problem: I tried a number of fixes, but ultimately I had to remove Panda Anti-virus, it was blocking parts of the installation. After removing that software, everything worked seamlessly.
Emmanuelle
Emmanuelle M. Ameroso, M.S., GIS Specialist
[log in to unmask]">
City of Albany
Department of Water and Water Supply
10 North Enterprise Dr.
Albany, NY 12204
Office phone: (518) 242-7690
Mobile phone: (518) 410-9231
From: Emmanuelle Ameroso
Sent: Wednesday, February 24, 2016 11:15 AM
To: [log in to unmask]
Subject: ArcGIS 10.4 Setup Error
Good morning all,
Has anyone else received this error while trying to update to ArcGIS 10.4? (Please see attached snippet.)
The error seems to only happen for the Desktop Setup, as the other components have installed smoothly. I am troubleshooting this now, but thought it would be good to see if anyone else has encountered and fixed this issue in the case that
I cannot come up with a solution.
Thank you in advance.
Emmanuelle
Emmanuelle M. Ameroso, M.S., GIS Specialist
[log in to unmask]">
City of Albany
Department of Water and Water Supply
10 North Enterprise Dr.
Albany, NY 12204
Office phone: (518) 242-7690
Mobile phone: (518) 410-9231