A complaint filed last month with DSS by the Center for Children's Advocacy is typical of the issues that have plagued (LogistiCare non-emergency medical transport) service, advocates said.
A child with cancer was ready to go to the hospital for a chemotherapy appointment. The child and the parents waited two hours for the cab to arrive. The parents had the form, created by Logisticare, that bore the doctor's signature saying the child was too medically compromised … according to Bonnie Roswig, a lawyer with the Center for Children's Advocacy.