Dear Students and Scholars,

 

I have a brief correction to what was listed in the prior email – ISSS will need to stop processing applications temporarily from Wednesday, July 11 to Friday, July 13^th.  The prior announcement listed July 18-20. Emergency requests will still be processed during this time.

 

Please note that ISSS will still be open for business July 11 – July 13, and you can stop by to pick up/drop off documents and meet with advisors.

 

Thank you.

Rae

 

 

 

Dear students and scholars,

 

On July 16, International Student and Scholar Services will implement a new software to help us manage our work and your immigration case processing. Terra Dotta Software will change the way that you apply for services and benefits at ISSS, such as OPT, CPT and even travel signatures.  

 

Many of the ISSS services for which you currently apply using paper-based forms will soon be completed online through the ISSS Portal on our website. You will begin to notice that forms on our webpage will be replaced by “Log In” buttons, to apply for benefits online. Students will login to the ISSS Portal using their Net ID and password.  Visiting scholars will log in using their email and a password unique to Terra Dotta.

 

Forms that require confirmation or signature from your academic advisor may be handled through a workflow application built into the form – you will complete your application online, and request the system to send your academic advisor an email to electronically confirm your academic information required to complete the application.  

 

You will have a profile within the ISSS Portal where you can view your information, your communications with ISSS, and the applications that you have submitted to ISSS. The first time you log in to the new system through the ISSS website, you will be asked to update some key information in your profile.

 

The new system will allow you to apply for many ISSS services remotely, or you may still come to the ISSS office and apply on one of our computers (in Storrs) or on your laptop. Pick up and mailing of your documents will still be handled directly at the ISSS Storrs, Stamford or Hartford offices, depending on your campus of enrollment.

 

While ultimately this new system should improve efficiency, communication, and processing times, as we move forward with implementation you may experience initial delays in service from our office. To facilitate new system implementation, ISSS will not be able to process immigration applications from Wednesday, July 18 through Friday July 20. Only emergency applications can be processed during this time.

 

In addition, not all application forms will be accessible through our website starting July 16 – some applications may still require paper forms submitted in person or by email to ISSS.

 

Thank you for your patience during this time. Please let us know if you have any questions, and we will provide further details as needed, closer to implementation date.

 

 

Rae Alexander
Director

International Student and Scholar Services

 

UNIVERSITY OF CONNECTICUT

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