Esri has announced it will be releasing an update to ArcGIS Online (AGOL) on December 4, 2018. This will include new functionality, workflow changes, updates to the interface and the biggest change, addition of several new user types. I thought I would share the new user type changes with everyone if you have not heard about them.

Currently AGOL supports two user types, Level 1 (Viewer) and Level 2 (Contributor). After the update, there will be 5 user types, Viewer, Editor, Field Worker, Creator, and GIS Professional. So, what are the capabilities of these new user types?

Viewer

Same as previous Level 1 user
View Organizations Maps and Apps
Use ArcGIS Essential Apps

Story Maps
Custom apps created with Web AppBuilder or App Templates
Operations Dashboards
AGOL Map Viewer
AGOL Scene Viewer

Editor

Same as Viewer above
Edit data via web apps

Field Worker

Same as Viewer and Editor
Use of Field Apps bundle

Collector
Survey123
Workforce for ArcGIS

Creator

Same as previous Level 2 user
Same as All of the above
Use of Office Apps Bundle

ArcGIS Maps for Office
ArcGIS Maps for SharePoint

Create maps and apps in AGOL
Administer AGOL Subscription

GIS Professional

Same as all of the above
Use of ArcGIS Pro

Esri is making the change to the user types in response to request from users. Under the current system, if you want someone to go out in the field and perform inspections using Collector or Survey123, they must be a level 2 user which costs $500 per user and provides a lot more capability than an inspector needs.

Under the upcoming update, the inspector can be a Field Worker user. This provides them with the abilities they need and no more. This in turn increases security of the over system and reduces the chance of data be inadvertently changed. While we have not seen the pricing for the new user levels, we assume that a Field Worker user would cost less than a Creator but a bit more than a Viewer. The result should be a reduction in cost for new users because you do not need to buy a higher user level for your team to do what they need to.

For more information about these upcoming changes to AGOL check out the following resources:

We hope you have found this information useful. We will keep you posted as we learn more.

Tripp Corbin, MCP, GISP | Chief Executive Officer
eGIS Associates, Inc.

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678-710-9710 ext 0021 | 678-672-8970 Direct Dial

Esri Certified Desktop Professional | Esri Certified Enterprise System Design Associate

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