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I recently had the belt fail on our HP T620- I found this company online- purchased parts from them and used their excellent repair videos to do it myself. Worked great.
https://www.lpscomputer.com/

Looks like they have a downloadable service manual for your printer.


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Aaron Worthley
GIS Analyst/Partner
__________________________________ 
ARROWWOOD ENVIRONMENTAL
950 Bert White Road
Huntington, VT 05462
(802)434-7276 x4
www.arrowwoodvt.com

------ Original Message ------
From: "Cynthia" <[log in to unmask]>
To: [log in to unmask]
Sent: 11/21/2018 11:12:44 AM
Subject: HP plotter repair

[log in to unmask]" type="cite" class="cite2">
We have a 9 year old HP Desginjet T770 that is not under a service contract.  It's getting a 21:13 error on the front panel while it's initializing on startup.  We don't have the budget to get a new plotter, so hopefully we can either figure out how to fix it ourselves or find someone reasonably priced who can come and take a look to see if it's salvageable.  Does anyone have suggestions for DIY tricks or a repair person?  From what we can find online, it's generally related to the service station, but we haven't been able to find much useful information on what to do or how to access it. 

Cynthia Gaines
GIS Manager
Massachusetts Broadband Institute
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