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Syncing rules I live by:

  *   Must be a great WiFi connection
  *   Don’t do unplugged on a low battery
  *   Must be properly logged in to the correct AGOL account
  *   Clear your sent items periodically!!
  *   If doing a lot of attachments be extra careful of the above
  *   Can’t hurt to swipe up to close, restart and relogin before a big sync and if having problems
  *   Don’t update app between collection and sync
  *   Think like you are using PC ArcView 3.2a with segmentation violations…

Pete Fellows, GISP, CFM
[cid:[log in to unmask]]
GIS Manager | Two Rivers-Ottauquechee Regional Commission
128 King Farm Road | Woodstock, Vermont 05091
(802) 457-3188 - phone | (802) 281-2961 - cell | (802) 457-4728 - fax
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From: Northeast Arc Users Group <[log in to unmask]> On Behalf Of David (Dave) Tewksbury
Sent: Tuesday, January 21, 2020 10:11 AM
To: [log in to unmask]
Subject: Re: Issues with Collector in iPADs

Have students using Collector with iPhones and I've used it extensively with iPad. Only issue I've seen with syncing is when the system is trying to sync over a cellular connection. On field trips/fieldwork, I don't attempt sync until back where we are on a good WiFi network.

Just my 2 cents

On Tue, Jan 21, 2020 at 9:48 AM Pam DeAndrea <[log in to unmask]<mailto:[log in to unmask]>> wrote:
HI Folks,

We have been using iPads with collector for few years. We haven’t had any specific issue with the Collector update but we have had issue with syncing if there is not enough memory available on the iPad itself. If there are a lot of downloaded maps and/or photos, it won’t sync.

Good luck,

Pam

Pam DeAndrea
Senior GIS Planner
Central Vermont Regional Planning Commission
29 Main Street, Suite 4
Montpelier, Vermont 05602

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From: Northeast Arc Users Group [mailto:[log in to unmask]<mailto:[log in to unmask]>] On Behalf Of DeLand, Stuart
Sent: Tuesday, January 21, 2020 8:08 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Issues with Collector in iPADs

Hello,

That is very interesting; CTDEEP is ramping up the use of mobile deployments of Survey123 and likely will be using Collector soon. While we aren’t using iPads, we will be using other tablet technology, has anyone had this issue on other tablet platforms along with iPads?

Thank you,
Stuart DeLand
Environmental Analyst II
Connecticut Department of Energy & Environmental Protection
860-424-3152

From: Northeast Arc Users Group <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Tripp Corbin
Sent: Monday, January 20, 2020 1:35 PM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Issues with Collector in iPADs

Hey everyone,
We updated the version of Collector and the OS on the iPADs we were running for a field project. Since then we have been having sync issues. When we try to sync, two things happen. Either the sync times out or the iPAD crashes but still seems to sync the data. If the Sync just times out a second attempt to sync works. Anyone else having similar issues?

Tripp Corbin, MCP, GISP
CEO
eGIS Associates, Inc.
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GIS & Tech support
Dept of Geosciences
Hamilton College
Clinton, NY 13323
USA
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