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*Message sent from a system outside of UConn.*


I also don’t experience much lag time with Global Protect.


On Wed, Mar 25, 2020 at 4:23 PM Justin Richardson <[log in to unmask]<mailto:[log in to unmask]>> wrote:

*Message sent from a system outside of UConn.*

Hi Alina, I’ve been using option 1 with no issues at all.  We have Palo Alto Firewalls and use their “Global Protect” vpn.  My Remote desktop works great.   My wife, and I are both working from home and our kids are doing school work  and we haven’t lost any connections even with basic home internet.

Justin D. Richardson, GISP
GIS and Asset Management Coordinator
Kennebunk, Kennebunkport
and Wells Water District
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Direct: 207-985-9098
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From: Northeast Arc Users Group <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Jarlath P.M. O'Neil-Dunne
Sent: Wednesday, March 25, 2020 4:18 PM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Slow ArcGIS connection across VPN

*Message sent from a system outside of UConn.*

Definitely Option 1. ArcGIS is network heavy. Unless you have a blazing-fast (1 GB or better) internet connection Option 2 will be very slooooooooow.

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Jarlath O’Neil-Dunne
University of Vermont | USDA Forest Service R&D
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From: Northeast Arc Users Group <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Alina Taus
Sent: Wednesday, March 25, 2020 4:14 PM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Slow ArcGIS connection across VPN

*Message sent from a system outside of UConn.*

Hello,

Like many people nowadays I find myself working from home and having to use a VPN connection to get on our network at work.  Most of my work involves using ArcDesktop (v10.6.1) to directly connect to a SQL database or various file geodatabases either for editing or maintenance.  I am experiencing a significant lag and was wondering if anybody has any advice on what I can do to improve my productivity and keep my sanity! Things I have tried so far:

Option 1:  Use decent laptop to VPN into office network and Remote Desktop to my work PC, which at the time was still at the office.  This was working ok, but I was having a lot of dropped connections, every 10-15 clicks my RDP screen would just freeze. That might have had to do with my internet or the VPN client. To fix the dropped connections IT suggested I just take my Desktop PC home and just use the VPN.
Option 2:  Use VPN connection on work PC, which is now home. This is extremely slow,   I waited 5 minutes for Arc to open up a map and it takes 20-30 seconds for the map to redraw.

I did find a GeoNet post about this issue but it was from 2012. The consensus was that Option 1 was the way to go. Is that still the case? Is there anything else I could do? I know I could create a checkout replica to edit locally, but I am afraid of possible crashes when trying to sync back to the SDE.  I am now stuck with Option 2 but strongly considering going back to Option 1 as soon as I can get a laptop with ArcDesktop on it back into the office so I can RDP into it.

Thanks for any advice!

Alina Taus

    Alina Taus, GISP
    GIS Manager
    Greater Augusta Utility District
    12 Williams St, Augusta, ME, 04330<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.google.com%2Fmaps%2Fsearch%2F12%2BWilliams%2BSt%2C%2BAugusta%2C%2BME%2C%2B04330%3Fentry%3Dgmail%26source%3Dg&amp;data=02%7C01%7CNEARC-L%40listserv.uconn.edu%7C56d2901a3ca142d2164508d7d0fb150a%7C17f1a87e2a254eaab9df9d439034b080%7C0%7C0%7C637207649135761771&amp;sdata=5nMMyHM%2Fp67L9gkpGPp66MKn0ZYgf9FxUkdvTG6m6ic%3D&amp;reserved=0>
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Facilities Management
Mount Holyoke College
47 Morgan Street
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Main: 413.538.2012
Fax: 413.538.2070

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