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We are looking for some feedback, specifically from local gov't but any feedback is welcome! We are looking at formalizing the process for Public Map Requests that come into our IT Dep't. Some of the questions I have are:

Do you have set pricing?
Do you charge for printing?
How do you track your requests?
Is pricing set by resolution/local law/etc...?
How do customers submit a request? (i.e.: Survey123, web form, email, fillable pdf, etc...)

As I said, any feedback is appreciated! Thanks in advance.

Jennifer D. Stone
Jennifer D. Stone
GIS Coordinator
Sullivan County GIS Program

Information Technology Services
Sullivan County Government Center
100 North Street
Monticello, NY 12701

Phone: (845) 807-0110
Fax: (845) 807-0111
Email: [log in to unmask]<mailto:[log in to unmask]>

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