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My previous town (where I was the GIS Admin), we had set pricing per MB of data for those who wanted our actual data.  If a property owner wanted a map of their property, we typically charged $0.50 - 1.00 depending on if they wanted 8 ½ x 11 or 11x17.  Many departments often waived the fee(s) as it was too much of a hassle to write a receipt for $0.50.  We never bothered to track requests beyond data requests.  Requests came in usually by email (data requests) or by walkup (property owners / contractors).

Eric Rumsey
Town Planner & Conservation Agent
Economic Development and Planning Department
Town of Southbridge
41 Elm Street | Southbridge, MA 01550
p: 508.764.5402
e: [log in to unmask]<mailto:[log in to unmask]>
w: ci.southbridge.ma.us

From: Northeast Arc Users Group <[log in to unmask]> On Behalf Of Stone, Jennifer D.
Sent: Friday, September 11, 2020 4:23 PM
To: [log in to unmask]
Subject: Public GIS Map Requests

*Message sent from a system outside of UConn.*

We are looking for some feedback, specifically from local gov't but any feedback is welcome! We are looking at formalizing the process for Public Map Requests that come into our IT Dep't. Some of the questions I have are:

Do you have set pricing?
Do you charge for printing?
How do you track your requests?
Is pricing set by resolution/local law/etc...?
How do customers submit a request? (i.e.: Survey123, web form, email, fillable pdf, etc...)

As I said, any feedback is appreciated! Thanks in advance.

Jennifer D. Stone
Jennifer D. Stone
GIS Coordinator
Sullivan County GIS Program

Information Technology Services
Sullivan County Government Center
100 North Street
Monticello, NY 12701

Phone: (845) 807-0110
Fax: (845) 807-0111
Email: [log in to unmask]<mailto:[log in to unmask]>

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