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In Massachusetts, and according to the Secretary of the Commonwealth's Supervisor of Public Records, GIS data is considered a public record, with exceptions that may or may not apply to some elements of DPW pipe infrastructure. As a pubic record, copies of GIS data must be provided at the cost of the time (hourly rate) of the lowest paid person capable of making the copy. This does not mean that custom queries for a subset of the data have to be produced. It does mean that the format of the data can be any format to which the GIS software can export.


Neil MacGaffey | Director, MassGIS
1 Ashburton Place, 8th Floor, Boston, MA 02108
Executive Office of Technology and Security Services
We provide secure and quality digital information, services, and tools
617-619-5641 | [log in to unmask] | twitter: @macgaffeyn


Board of Directors, National States Geographic Information Council

________________________________
From: Northeast Arc Users Group <[log in to unmask]> on behalf of Eric Rumsey <[log in to unmask]>
Sent: Monday, September 14, 2020 8:21 AM
To: [log in to unmask] <[log in to unmask]>
Subject: Re: Public GIS Map Requests

CAUTION: This email originated from a sender outside of the Commonwealth of Massachusetts mail system.  Do not click on links or open attachments unless you recognize the sender and know the content is safe.



*Message sent from a system outside of UConn.*




My previous town (where I was the GIS Admin), we had set pricing per MB of data for those who wanted our actual data.  If a property owner wanted a map of their property, we typically charged $0.50 – 1.00 depending on if they wanted 8 ½ x 11 or 11x17.  Many departments often waived the fee(s) as it was too much of a hassle to write a receipt for $0.50.  We never bothered to track requests beyond data requests.  Requests came in usually by email (data requests) or by walkup (property owners / contractors).



Eric Rumsey

Town Planner & Conservation Agent

Economic Development and Planning Department

Town of Southbridge

41 Elm Street | Southbridge, MA 01550

p: 508.764.5402

e: [log in to unmask]<mailto:[log in to unmask]>

w: ci.southbridge.ma.us



From: Northeast Arc Users Group <[log in to unmask]> On Behalf Of Stone, Jennifer D.
Sent: Friday, September 11, 2020 4:23 PM
To: [log in to unmask]
Subject: Public GIS Map Requests



*Message sent from a system outside of UConn.*



We are looking for some feedback, specifically from local gov’t but any feedback is welcome! We are looking at formalizing the process for Public Map Requests that come into our IT Dep’t. Some of the questions I have are:



Do you have set pricing?

Do you charge for printing?

How do you track your requests?

Is pricing set by resolution/local law/etc…?

How do customers submit a request? (i.e.: Survey123, web form, email, fillable pdf, etc…)



As I said, any feedback is appreciated! Thanks in advance.



Jennifer D. Stone

Jennifer D. Stone

GIS Coordinator

Sullivan County GIS Program



Information Technology Services

Sullivan County Government Center

100 North Street

Monticello, NY 12701



Phone: (845) 807-0110

Fax: (845) 807-0111

Email: [log in to unmask]<mailto:[log in to unmask]>



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