Good afternoon,

If you are still running ArcMap and have an NVIDIA Video Card, you might experience issues with a recent Window update that will cause ArcMap to crash or not even open. We first heard about this issue when our client Jackson County Georgia reported it to us.

If you are having an issue you will need to roll back your NVIDIA driver. For more information about this issue go to https://community.esri.com/t5/arcmap-questions/temporary-fixes-for-arcmap-crashing-after-windows/m-p/1373067#M4768.

Esri is trying to find a better solution but since this was initiated by a Windows update which caused the conflict between ArcMap and the NVIDIA drivers there maybe not much Esri can do. ArcGIS Pro and web apps do not appear to be having an issue.

Tripp Corbin, MCP, GISP

Business Development Manager – GIS & Aerial

SAM, LLC

470-998-8944 (Cell)

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